WHAT IS A TRAVEL CONCIERGE?

The designation of “Concierge” emerged from hotels where the position was responsible for providing services to hotel guests ranging from confirming airline tickets to arranging transport or providing information about the city and local attractions, restaurants etc. 

Over the years, the Concierge term began to be used in other industries such as residential concierge, personal concierge, restaurant concierge etc.  In the last few years, the “Travel Concierge” has emerged as a travel specialist.  Like a Hotel Concierge, the Travel Concierge provides personal service for all aspects of one’s travel itinerary.

Travel Agent vs. Travel Concierge

One of the biggest confusions that exist is in understanding the difference between a travel concierge and a travel agent.  Travel Agents work with a limited set of vendors i.e. hotels, airlines and transport companies.  A travel agent will assist with booking fight tickets and hotels or packages to certain destinations.  They will not take the time to research in depth about a place and provide recommendations to the client.  Travel Agents are generally connected to a GDS or wholesaler and will book whatever the client wants him to book.  They also sell fixed packages which cannot be customized.  The choice of hotels, sightseeing and meal options cannot be amended.

A Travel Concierge can be described as someone who has a deep knowledge of travel services to be able to create a memorable holiday for a client.  A Travel Concierge can customize travel activities as per your requirement. This knowledge would include information about public transport available, local attractions and recommended restaurants and bars to visit in a destination. In many cases, the Travel Concierge would have first-hand experience of the destination they are recommending to their client.  They will also keep updating their information to provide the most accurate and relevant information to their client.  A Travel Concierge works with a number of brands and companies so that they can offer the best options to their client.  Unlike a travel agent, they are not tied down to working with specific brands only.

A Travel Concierge is also a problem-solver.  If anything should go wrong during a holiday, a client can contact the Concierge, and he /she will be able to resolve the issue. They ensure that you have a hassle-free and enjoyable holiday.  With a wide range of partnerships, the Travel Concierge can work out more affordable itineraries.

Some of the services that can be expected from a Travel Concierge include the following:

·        Transport facilities

·        Hotel Accommodation

·        Restaurant Reservations

·        Tours & Sightseeing

·        Everyday Assistance

A Travel Concierge provides a lot of flexibility which makes the entire process of planning and finalizing a trip that much easier.  Travel today is no longer restricted to a fixed itinerary and sightseeing options.  Travelers today want more experiential options from water sports to sports events and culinary experiences.  This is where the Travel Concierge can help! A travel concierge goes beyond selling readymade packages which cannot be modified to creating customized packages to suit the varied interests of the travelers.  These packages could include cultural performances, village safari’s or arranging dinner at a local family’s home.  The Travel Concierge is available to answer any questions that you may have before, during and after the trip.

The Benefits of a Travel Concierge

Corporate Concierge Solutions is a travel consultancy that offers tailor-made services to our guests, ensuring that your travel plans fit your needs.  We are not just selling products to our guests but understanding you as a traveller; what type of holidays you enjoy and identify the activities that you would be interested in.  We then research and customize a package to create your dream holiday!

It is our constant endeavor to ensure a seamless travel experience for you whether you want a family holiday to Kerala, a Singapore adventure or planning a cruise holiday within India!  As a Travel Concierge, it is our job to take care of the logistics involved in finding the best routes, best located hotels that match your budget and the best way to maximize the time available in your destination.  In case of any problem, you can count on us to assist you.  

​By planning your travel keeping in mind the likes and dislikes of all members of the group ensures that everyone enjoys the holiday! At Corporate Concierge Solutions, we enjoy creating tailor-made travel experiences built around your requirements so that you have a memorable holiday.

With our personal touch, you are ensured that someone is always there to take care of your individual requirements. 

​With over 17 years of experience, you can count on Corporate Concierge Solutions to create a memorable experience so that you have a great holiday! 

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